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Preservation Solutions Return Policy
14-Day Return Period
Fourteen days from the date merchandise was received, refunds are available on all non-specialty products. There are no refund on custom blended products.Shipping charges are not refunded.
Exceptions
- Custom products specially blended for a specific customer
- Products that have been used
- Products that are not in their original condition
Restocking Fee
A 15% or $10 (whichever is greater) restocking fee will be charged on all returned items. These fees apply unless the fee is prohibited by law.Return Procedure
- Contact Preservation Solutions within 14 days of receipt of product and request an RMA (Return Merchandise Authorization) number
- Return the product in it's original packaging, include the RMA number in package
- Your payment will be refunded, less shipping and restocking fee, upon receiving merchandise in new condition.
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Call us with any questions or orders at (207) 563-5414 Monday - Friday, 8AM to 6:00PM EST